The Agentic Foundation for
Intelligent Operations

Agents that do more than talk. They execute, coordinate, and scale your workflows just like your best team members would.

What Are Independent AI Agents?

VI AI Agents are intelligent, self-functioning assistants that interact with people and systems in real time. Built on powerful LLMs, voice engines, and real-time orchestration frameworks.
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Contextual Memory
Agents retain context within and across conversations—remembering previous interactions, user preferences, and outcomes.
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Intelligent Decision-Making
Agents operate with embedded reasoning, allowing them to make real-time decisions, handle conditional logic, and delegate to other agents or systems as needed
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Multi-Channel Support
Voice calls, SMS, chat widgets, or email—connect with your customers on their preferred channel.
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Configurable Roles & Guardrails
Define tone, autonomy level, fallback logic, and escalation points. Agents operate within the structure you set with human-in-the-loop fallback when needed.
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System-Wide Integration
Agents don’t operate in isolation. They integrate with your CRM, calendar, APIs, and internal tools to complete real tasks like sending quotes, rescheduling appointments, or updating records.
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No-Code Creation
Launch in minutes with drag-and-drop tools, without writing a single line of code.
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First Interaction

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Memory Stored

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Later Interaction

Contextual Memory That
Understands

Every interaction with VI AI Agents is informed by memory. Our agents retain context within and across conversations—remembering previous questions, user preferences, tasks, and outcomes.

Whether it's recalling a patient's last visit, a customer's shipment details, or a lead's inquiry from last week, VI AI ensures continuity, personalization, and intelligence across touchpoints.

You can define what gets stored, how long it's remembered, and when it's reused—putting you in charge of your data and AI behavior.

Smart Automations, Powered by You

Our automation engine transforms conversations into actions. Each agent is connected to powerful, no-code workflows where you define how the system reacts.

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Visual drag-and-drop builder
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Real-time API calls
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Conditional logic
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Multi-agent orchestration
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Deep integration

Workflow Visualization Function Calling ()

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Voice Trigger
I need to reschedule my appointment
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Calendar Check
API call to check available slots
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Update CRM
Save new appointment time
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Send SMS
Confirmation message to customer

Key Capabilities

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Multi-Channel Support
Voice calls, SMS, chat widgets, or email—connect with your customers on their preferred channel.
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Custom Personalities
Define your agent's tone, language, knowledge base, and conversation style to match your brand.
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Real-Time Workflow Execution
Deep integration with CRMs, calendars, payment systems, and your existing tech stack.
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CRM + Calendar Sync
Deep integrations with your existing stack.
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No-Code Creation
Launch in minutes with drag-and-drop tools.
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Contextual Memory
Agents retain context within and across conversations—remembering previous interactions, user preferences, and outcomes.
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Multi-Agent Collaboration
Coordinate tasks across multiple AI agents.
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Smart Automations
Each agent connects to powerful, no-code workflows that transform conversations into actions across your systems.

Industry Applications

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Healthcare
General Clinics, Dental, Optometry, Mental Health, Physiotherapy, Pediatrics
Key Capabilities
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Schedule/reschedule appointments via phone or text
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Deliver post-visit instructions or follow-up reminders
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Answer FAQs about services, hours, availability
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Collect patient intake information before the visit
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Automate insurance verifications and coverage queries
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Connect with EHR/EMR or practice management tools
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Logistics & Transportation
Shipping, Freight, Last-mile Delivery, Fleet Management
Key Capabilities
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Handle real-time order tracking: "Where is my package?"
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Check and report inventory from internal systems
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Calculate freight estimates in real time
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Schedule pickups and deliveries
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Route calls/messages based on issue type (billing, delivery, support)
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Push notifications and confirmations post-call or booking
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Home Services
HVAC, Plumbing, Electrical, Landscaping, Cleaning
Key Capabilities
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Book service calls and repairs
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Answer availability, pricing, and ETA queries
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Manage technician scheduling via integrated calendar
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Trigger follow-ups and review requests
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Qualify service leads automatically
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Insurance
Auto, Home, Health, Life Insurance Providers and Brokers
Key Capabilities
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Answer product and coverage questions
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Book appointments with advisors
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Collect and route claims data to agents
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Pre-qualify leads based on risk profile or preferences
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Send policy documents and reminders
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Connect with CRM and claim systems
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Mortgage & Lending
Banking, Financing, Mortgage Brokers, Credit Unions
Key Capabilities
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Pre-screen borrowers and collect initial details
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Book consultations with brokers or underwriters
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Answer questions about rates, approval timelines, and more
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Send pre-approval documents post-call
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Automate follow-ups based on lead activity
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Explain mortgage products and requirements
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Real Estate
Residential, Commercial, Property Management, Agents
Key Capabilities
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Share listing details via SMS or email
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Sync with calendars and send automatic reminders
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Book property showings and follow-ups
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Qualify leads and segment by buyer/seller/renter
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Update CRM based on interaction quality and lead status
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Education & Coaching
Schools, Universities, Online Courses, Coaching Services
Key Capabilities
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Handle admissions and course inquirieS
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Deliver onboarding and curriculum instructions
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Remind about upcoming classes, renewals, or homework
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Book demos or counseling sessions
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Check student interest and guide next steps

Launch an Agent in Minutes

Get started quickly with our simple, streamlined process.

Choose Your Interface

Select voice or non-voice AI interface depending on your communication needs.

Select Your Template

Start with pre-built industry templates or build your agent from scratch.

Define Agent Behavior

Set your agent's tone, prompts, knowledge base, and workflow triggers.

Connect Your Systems

Integrate with your CRM, calendar, APIs, or internal systems.

Activate Your Agent

Your agent is live and ready to work, handling real conversations 24/7.

Join the Future of AI

Experience the power of VIAI's AI agents to transform your operations.

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