Privacy Policy

Privacy Policy for VIAI
Effective Date: June 1, 2025
Legal Entity Name: 2669425 Alberta Inc.
Address: 735 Savanna Landing NE, Calgary, AB, T3J 1R6
Email: vishnu@joinviai.com
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‍1. Introduction This Privacy Policy describes how VIAI ("we", "us", or "our") collects, uses, and discloses your information when you use our website, applications, or services. We are committed to protecting your personal data and complying with all applicable privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA/CPRA), and California Online Privacy Protection Act (CalOPPA).By using VIAI, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We CollectWe may collect the following types of personal data:Personal Identification Information: Name, email address, phone number, address.Billing Information: Stripe processes payments securely. We do not store credit card numbers.Usage Data: IP address, browser type, pages visited, time spent.Marketing Data: Opt-in email preferences, remarketing interactions via Facebook, Google, or other third-party platforms.

3. How We Use Your InformationWe use your information to:Provide and maintain our services.Process payments via Stripe.Send transactional and promotional emails (with user consent).Improve our website and customer experience.Conduct remarketing and retargeting campaigns (Facebook, Google Ads).Comply with legal obligations.

4. Legal Basis for Processing Personal Data (GDPR)If you are located in the European Economic Area (EEA), we process your data under the following legal bases:
‍Consent: When you opt-in to receive marketing communications.
‍Contractual Obligation: When data is necessary to fulfill our agreement with you.
‍Legitimate Interest: To improve service quality and conduct analytics.
‍Legal Obligation: When required by law.

5. CCPA/CPRA Compliance (California Residents)Under the CCPA/CPRA, California residents have the right to: Request access to personal data we collect. Request deletion of personal data. Opt-out of the sale or sharing of personal information. Correct inaccurate personal data. To exercise these rights, please contact us at vishnu@joinviai.com.We do not sell personal data to third parties.

6. CalOPPA Compliance: As per CalOPPA: Users can visit our site anonymously. This policy link includes the word “Privacy” and is easily accessible. Users will be notified of any changes to this Privacy Policy on our website. Users can change personal information by emailing us.

7. Cookies and Tracking Technologies We use cookies and similar tracking technologies to: Remember user preferences. Analyze site traffic and usage. Serve ads via Facebook Pixel and Google Ads. Users can disable cookies via browser settings.

8. Third-Party Services We use third-party services like: Stripe for secure payment processing.
‍Facebook & Google Ads for remarketing.
‍Email providers for communications. These services may collect and process data under their own privacy policies.

9. Data Retention: We retain personal data as long as necessary for service delivery, legal compliance, and dispute resolution.

10. Data Security: We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

11. Children’s Privacy: Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children.

12. Your Rights and Choices: You may Unsubscribe from marketing emails at any time. Request access, correction, or deletion of your personal data. Contact us regarding privacy concerns at vishnu@joinviai.com.

13. Changes to This Privacy Policy: We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

14. Contact Us
For any questions or concerns, please contact:
VIAI (2669425 Alberta Inc.)
Email: vishnu@joinviai.com
Address: 735 Savanna Landing NE, Calgary, AB, T3J 1R6